“Perya” – a Canon 7D Short from Bob Nicolas on Vimeo.

8.8 Rebate and other Recovery Fees.
If you purchase a product or service with respect to which a rebate or benefit is provided that is conditioned on your maintaining Vonage service for a particular length of time, and if you disconnect service before the end of that period, you agree to pay us the applicable recovery fee. A recovery fee is equal to the difference between the price you paid to us and the advertised regular price of the product or service at the time you received it. Any recovery fees are cumulative and are in addition to any other amounts you may owe us, including any disconnection fees. Specifically, if a rebate is provided with respect to a phone adapter you directly purchase from Vonage, and if you cancel your service before the one-year anniversary of the date you ordered the service or the date your payment was processed, whichever is later, you will be charged a rebate recovery fee equal to the amount of any rebate given to you on the phone adapter.

I have been a Vonage customer since 1/30/2005 and I am trying to give them back their phone adapter device back since I am trying to cancel my service with them. But Vonage does want the device back, they want to charge me $86 for a “Rebate Recovery Fee”.

So I looked at Vonage’s terms of service and 8.8 states above that I will not be charged a Rebate Covery Fee if I have passed my one-year anniversery with them. My anniversary was 1/30/2006.

But Vonage is telling me my anniversary got REFRESHED when I got a new phone adapter in January of this year because the old one died.

I can’t find any thing in the contract about this refreshed issue so I am confused why they want to bill me $86. Why can’t i just ship the adapter back to them?

UPDATE: I called them several times today to have them explain where in the contract it is written that my service date refreshes when I get a new device. I think they got tired of me and told me to ship the device back and they would refund me the money.

Google Opt Out Feature Lets Users Protect Privacy By Moving To Remote Village

Make Quicktime work again on Vista. I think this happens after I reboot each time.

Read this post and download his tool (it is safe)

1. start menu type “cmd”
2. change the dir with: C:\Program Files\Windows Resource Kits\Tools
3. type ‘reset.cmd’
4. you now can us Quicktime again.