I added Comcast Digital Voice to my Comcast bill which they told me would be $14.95 a month for a year. I asked the sales rep twice about the promotion and he said $14.95.
I got my first bill and noticed the following:
- Digital Voice was not $14.95 it was $39.95!
- They added a Services Protection Plan at $.99 a month that I did even know about or ask for.
- They added Starz for $19.99 that I didn’t ask for either.
So I called them and they gave me the following discounts:
- Phone for $19.99 a month for 6 months.
- Internet $29.99 for 12 months.
- Starter cable $29.99 for 12 year.
What is up with this automatic opt-in stuff! That needs to stop.
It sucks that I have to call them and wait through all their phone prompts to tell them I DON’T WANT IT. A phone call like that can take at least 10 minutes – what a freakin’ waste of my time.












